Hotel Analysis
Based on 3 sites · 1,618 reviews
Located in Johnston, Stoney Creek Hotel & Conference Center offers a cozy atmosphere with its unique lodge-style interior and fireplace facilities. Guests often leave positive impressions regarding the overall concept and the friendly staff.
However, concerns about facility aging are frequently raised. Many guests note that the carpets and furniture are in need of replacement, and express disappointment regarding room cleanliness and pool maintenance. Operational shortcomings, such as a lack of pool towels and malfunctioning equipment, also appear regularly in reviews.
There are also recurring mentions of the need for improvements in operational services, including billing confusion and a lack of communication regarding room category changes. While many families visit for the pool, the consensus is that the facility maintenance and guest management often fall short of expectations.
Strengths
Unique and cozy lodge-style interior with fireplace ambiance
Most staff members are friendly and professional
Indoor and outdoor pool facilities suitable for families
Good to Know
General aging of facilities including carpets and furniture
Inadequate room cleanliness and reports of insects
Lack of pool towels, poor maintenance, and operational confusion
Recommended For
Families — Many reviews mention the pool facilities are suitable for spending time with children
Value-conscious travelers — Despite aging facilities, the unique atmosphere and location make it a reasonable choice
Ratings by Booking Site
Overall 8.3/10 · 3 sites · Based on 1,618 reviews
Guest Reviews
3 booking sites · 1,618 reviews
Frequently Mentioned
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Family
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Couple
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Stoney Creek Hotel & Conference Center - Des Moines has received a rating of 8.4/10 from 54 guests.