Hotel Analysis
Based on 2 sites · 477 reviews
Located near DFW Airport in Irving, Texas, this property offers amenities such as an outdoor pool. However, guest experiences significantly diverge from the provided facility descriptions.
Common issues cited across multiple booking platforms include severe hygiene concerns. Repeated reports of pest infestations, unclean bedding, and unpleasant odors are prevalent. Furthermore, many guests have reported frustrations regarding booking system errors, including double charges and issues with room assignments upon arrival.
Maintenance is also a recurring point of criticism, with guests noting broken shower fixtures and faulty window locks. Overall, the property receives consistently low satisfaction ratings regarding its living conditions, suggesting that travelers should exercise caution.
Strengths
Some guests noted the staff was friendly
Convenient location near the airport
Good to Know
Presence of pests and roaches in rooms
Unclean bedding and poor room hygiene
Opaque booking/payment systems and double-charging issues
Broken facilities and lack of maintenance
Ratings by Booking Site
Overall 8.4/10 · 2 sites · Based on 477 reviews
Guest Reviews
2 booking sites · 477 reviews
Frequently Mentioned
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FAQ
Multiple guest reviews consistently report issues with pests (roaches) and unclean bedding.
There have been reports of guests being asked for double payments upon arrival or facing room assignment errors. It is recommended to keep your booking confirmation and verify payment details carefully.
Many reviews mention poor maintenance, including broken shower fixtures and faulty window locks.
While the location near DFW Airport is convenient, the low satisfaction regarding living conditions suggests that travelers should consider other options.