Hotel Analysis
Based on 4 sites · 2,380 reviews
This is a 2-star property located in the East Memphis area. The most frequently mentioned issue in guest reviews is a serious concern regarding the cleanliness of the rooms.
Aggregated reviews across multiple platforms consistently highlight complaints about pests, mold, and uncleaned bedding and bathrooms. There are also recurring reports of facility aging, unpleasant odors, and damaged furniture.
While some guests mention the staff's service or the convenience of the location, the consensus is that the overall hygiene and room maintenance significantly detract from the stay experience. Travelers who prioritize cleanliness should exercise caution when considering this property.
Strengths
Some guests noted that the check-in process was easy and staff were friendly
Convenient location for travel
Good to Know
Numerous reports of pests such as cockroaches in the rooms
Consistent complaints about poor hygiene in bedding, bathrooms, and carpets
Lack of maintenance including aging facilities, unpleasant odors, and broken furniture
Recommended For
Budget-first travelers — May be an option for those prioritizing low price for a short stay
Short-stopover travelers — Noted for accessibility when staying just one night in transit
Ratings by Booking Site
Overall 7.7/10 · 4 sites · Based on 2,380 reviews
Guest Reviews
4 booking sites · 2,380 reviews
Frequently Mentioned
Booking.com
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Other
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FAQ
Numerous guest reviews consistently report serious complaints regarding pests, mold, and poor cleaning standards in the rooms.
Multiple reviews mention persistent issues with cigarette smoke, urine, or other unpleasant odors.
Due to frequent negative feedback regarding hygiene and facility maintenance, it is not considered an ideal environment for families.
Some guests have expressed concerns regarding the safety of the location.
Recent reviews continue to highlight issues with aging facilities and poor cleanliness, suggesting that significant improvements have not been made.