Hanoi Sunline Hotel - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 3-Star Hotel in Hanoi
Hanoi Sunline Hotel 3-Star Hotel room
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Sunline Hotel - Hanoi 3-Star Hotel

9.2
Hanoi
Hotel
Wheelchair Accessible Free Parking Airport Transfer City Center Location Currency Exchange Free Wi-Fi (All Rooms) 현지 문화 체험

Analysis

Key Strengths

Strategic Location

Within walking distance to Hoan Kiem Lake and St. Joseph's Cathedral, with less city noise due to its alleyway location

Flexible Service

Prompt and personalized responses to guest needs, such as preparing packed meals for early morning airport transfers

Breakfast Variety

Daily changes to the buffet menu prevent monotony for long-term stays and offer a clean selection

Rooftop Bar

Complements the limitations of room views, providing a practical space to enjoy sunset over Hanoi's Old Quarter and city nightscapes

Points to Note

Weekend Vehicle Restrictions

Roads in the vicinity are pedestrianized from Friday evening to Sunday, preventing Grab pick-ups and drop-offs directly in front of the hotel

Compact Room Layout

Space is somewhat tight for opening large suitcases, reflecting the typical narrow building structure of a city center

Lack of Room Views

Most rooms, excluding the rooftop, are closely situated to adjacent buildings, making it difficult to open windows or enjoy scenery

Recommended For

Value Practical guests who want to maintain central access while avoiding nighttime noise Service First Family Travelers Those traveling with children who value the daily changing breakfast menu and attentive staff service

Rating Details

9.2 Exceptional 2,465개 리뷰

3-star hotel near Hanoi city center. Strengths include very friendly staff service and attentive responses, with well-equipped overall facilities. However, parking space may be limited. Adjacent to St. Joseph's Cathedral and the Old Quarter, it is suitable for tourists visiting Hanoi city.

Ratings by Trip Type

BEST
9.2
Couple
271
9.2
Group
91
9.0
Solo
232
8.9
Teen
43
8.6
Family
32
8.3
Biz
139

Detailed Ratings

Location BEST 9.4
Service 9.2
Cleanliness 9.0
Value for Money 8.8
Facilities 8.3
Room Comfort 8.3

Score Distribution

9+ Exceptional
61% (482)
8-9 Excellent
24% (186)
7-8 Very Good
7% (54)
6-7 Good
5% (43)
Below 6
3% (20)

Guest Reviews

10.0 • Reviewer 1 • 2025.11
+ Convenient location and nearby restaurants • Clean and safe facilities • Friendly staff and service
− Traffic control in front of the hotel on weekends • Difficulty calling and using Grab
10.0 • Reviewer 2 • 2025.08
+ Clean and comfortable room condition • Very friendly staff service • Diverse breakfast that changes daily
10.0 • Reviewer 3 • 2023.11
+ Friendly staff response • Clean room condition • Diverse breakfast menu
− Narrow parking space • Long waits for the elevator
9.2 • Reviewer 4 • 2025.10
+ Friendly and prompt staff service • Rooftop bar with a good view • Various nearby restaurants and amenities
− Somewhat cramped room size • Expensive accommodation fee during peak season
10.0 • Reviewer 5 • 2025.08
+ Very friendly staff service • Quiet and accessible location • Diverse and satisfying breakfast buffet
See All 2,465 Reviews

Location

Map

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Solasta Restaurant & Bar

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SkyOn9 Rooftop Bar - Hoan Kiem
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SkyOn9 Rooftop Bar - Hoan Kiem

5.0 · 365 reviews
MẸT Vietnamese Restaurant & Vegetarian Met 2
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MẸT Vietnamese Restaurant & Vegetarian Met 2

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Hanoi Corner Restaurant
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Hanoi Corner Restaurant

4.9 · 8,499 reviews
Gánh Hà Nội
Restaurant

Gánh Hà Nội

4.9 · 7,659 reviews
Cái Mâm Bistro - Vietnamese Cuisine & Vegetarian
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Cái Mâm Bistro - Vietnamese Cuisine & Vegetarian

4.9 · 4,285 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Accessibility

Wheelchair Accessible

FAQ

What are the check-in and check-out times at Sunline Hotel?

Check-in is available from 14:00, and check-out is until 12:00. The 24-hour front desk ensures smooth service even late at night.

What amenities are provided?

All rooms are equipped with free Wi-Fi and a safe. The hotel offers a restaurant, room service, and grocery delivery services. Family rooms, children's meals, and a tour desk are also available for family travelers.

What is the cancellation policy?

Cancellation policies vary depending on the booking time and room type. The possibility of free cancellation and specific deadlines must be confirmed directly through the booking confirmation or the booking site's regulations.

How is the public transportation accessibility?

The hotel is located 1.2 km away, approximately a 15-minute walk from Hanoi Station (train). Its proximity to the train station makes it a convenient location for travelers moving to other regions.

What are the nearby attractions?

St. Joseph's Cathedral (0.2 km) and the Old Quarter (0.4 km) are within walking distance. Major Hanoi attractions such as Hoa Lo Prison, the Vietnamese Women's Museum, and the Vietnam Military History Museum are concentrated within 1.1 km.

What is the guest rating?

Based on 10 reviews, the hotel has received a very high rating of 9.2 out of 10. Guests have provided excellent feedback regarding overall service quality and location.

Family Travel Info

✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers

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