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Hotel Analysis
Based on 2 sites · 38 reviews
Sunrise City - Lotte Mart District 7 is an apartment-style stay right in front of Lotte Mart in Ho Chi Minh's District 7. Guest reviews mention spacious kitchen and living areas as impressive, but complaints about cleanliness dominate.
Reviews across sites repeatedly point out mold, bugs, and cockroaches. Despite expectations of convenient shopping near Lotte Mart, experiences were disappointing due to poor cleaning.
Manager responses are often slow, with issues like doors not opening at check-in. Cases of extra fees or room change pressure also appear frequently, so caution is advised.
Better for short shopping trips rather than families or groups; not ideal for those prioritizing cleanliness.
Strengths
Expectations of convenient shopping at Lotte Mart 140m away are mentioned in reviews
Good to Know
Repeated complaints about severe mold, bugs, and cockroaches in cleanliness
Manager responses delayed 30min-1hr or extra fee demands reported
Check-in door not opening, hard to contact manager in reviews
Recommended For
Shopping travelers — Reviews mention expectations of convenience due to Lotte Mart right in front
Ratings by Booking Site
Overall 7.2/10 · 2 sites · Based on 40 reviews
Guest Reviews
2 booking sites · 40 reviews
Frequently Mentioned
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Nearby
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FAQ
What are the check-in/check-out times at Sunrise City - Lotte Mart District 7?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Sunrise City - Lotte Mart District 7 has received a rating of 6.5/10 from 33 guests.