Hotel Analysis
Based on 2 sites · 933 reviews
This is a 2-star property located in Old Saybrook, Connecticut. It primarily attracts travelers prioritizing budget-friendly options and convenient access to the town center.
Guest reviews show conflicting opinions regarding facility maintenance. While some guests report that rooms are clean and well-kept, others express strong dissatisfaction with cleanliness and aging infrastructure.
Frequent complaints include inconsistent front desk availability and the absence of breakfast. Many guests note that the services provided did not match their expectations at the time of booking, so it is advisable to verify service details beforehand.
It may be an option for budget-conscious short-term travelers, but those sensitive to facility aging and management quality should consider their choice carefully.
Strengths
Positive feedback from some guests regarding clean and well-maintained rooms
Convenient location near the town center and local attractions
Mentions of friendly staff members who make efforts to resolve issues
Good to Know
Repeated complaints about poor room cleanliness and aging facilities
Inconsistent service, including absent front desk staff or slow response times
Multiple reports that the breakfast service mentioned during booking is not provided
Recommended For
Budget-conscious travelers — Those who prioritize low accommodation costs over luxury facilities
Short-term stayers — Travelers who need a place to stay briefly while moving through the area
Ratings by Booking Site
Overall 7.0/10 · 2 sites · Based on 933 reviews
Guest Reviews
2 booking sites · 933 reviews
Frequently Mentioned
Agoda
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Solo traveler
Expedia
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Family
Expedia
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Family
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FAQ
Contrary to some information on booking platforms, many guest reviews state that breakfast is not provided. It is recommended to verify this directly with the hotel before your stay.
Opinions on cleanliness vary significantly among guests. While some find them clean, others have expressed dissatisfaction with hygiene and aging facilities.
Some reviews suggest it is not always staffed. You may experience difficulty finding staff or delays in service during check-in.
It is conveniently located near downtown Old Saybrook. It is better suited for travelers who plan to explore local attractions rather than relying on hotel amenities.
While there is a free stay policy for children, reviews regarding facility aging and hygiene are mixed, so careful consideration is advised for family travelers.