Hotel Analysis
Based on 5 sites · 252 reviews
Located in Alice, Texas, this 2.5-star property is frequently noted for its clean rooms following recent renovations. Guests generally appreciate the comfortable bedding and overall cleanliness of the accommodations.
However, there are inconsistencies in service. While some guests praise the friendly staff and efficient service, others report issues such as malfunctioning room amenities, noise during housekeeping, and unexpected additional charges, indicating operational gaps.
On-site facilities like the pool can be inconsistent in maintenance, so it is advisable to check their condition upon arrival. While the quiet location makes it suitable for rest, the guest experience varies significantly regarding service quality and facility upkeep.
Strengths
Rooms are generally clean and well-maintained following recent renovations
High satisfaction with the comfort of the bedding and mattresses
The quiet location is ideal for a restful stay
Good to Know
Reports of malfunctioning room amenities such as refrigerators, TVs, and A/C
Inconsistent service quality and complaints regarding unexpected additional charges
Some feedback indicates poor hygiene conditions in the swimming pool
Recommended For
Travelers seeking a quiet stay — The quiet location is ideal for those looking to rest without noise disturbances.
Budget-conscious families — The free stay policy for children and spacious rooms are well-regarded by family travelers.
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 252 reviews
Guest Reviews
4 booking sites · 252 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
SureStay by Best Western Alice has received a rating of 8.8/10 from 1 guests.