Hotel Analysis
Based on 4 sites · 1,317 reviews
A 2.5-star budget hotel in San Rafael near San Francisco. Guests often praise the free parking and highway proximity, but complaints about poor maintenance are common.
Reviews across sites highlight 'comfortable beds' and 'convenient free parking'. Road trippers appreciate the freeway access and basics like fridge and microwave. Some note friendly staff and early check-in.
However, issues like chipped paint, dirty carpets, bugs, leaks, and cleaning problems are frequent. Road noise and sketchy surroundings (insecure parking, odd neighbors) get mentioned often. Breakfast is basic with just coffee and pastries.
Good for budget travelers with a car due to free parking, but skip if you want spotless rooms.
Strengths
Free parking is convenient, mentioned repeatedly across sites
Beds are comfortable and clean, per many reviews
Close to freeway makes driving easy
Fridge and microwave meet basic needs
Good to Know
Poor maintenance with chipped paint, dirty carpets, bugs repeated in complaints
Road and pedestrian noise enters rooms often
Insecure parking lot and sketchy surroundings mentioned
Breakfast basic with just coffee and pastries
Recommended For
Road trippers — Free parking and freeway proximity praised in many reviews
Budget travelers — Affordable with basic amenities satisfied
Short-stay business — Comfortable beds and early check-in noted often
Ratings by Booking Site
Overall 6.5/10 · 4 sites · Based on 1,317 reviews
Guest Reviews
4 booking sites · 1,317 reviews
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
SureStay by Best Western San Rafael has received a rating of 8.2/10 from 19 guests.