Hotel Analysis
Based on 4 sites · 1,196 reviews
A 4-star hotel 0.7km from central Hanoi. Guest reviews frequently mention the staff's kindness and room cleanliness.
Reviews across booking sites repeatedly praise the 'exceptionally kind and helpful staff.' Rooms are spacious, clean, with comfortable beds. Rooftop bar, spa, and pool are great for relaxation. Breakfast offers variety, and location is convenient for sightseeing.
Some reviews note room odors, inconvenient outlet placement, and high laundry costs as drawbacks. Hair dryer use restrictions are also inconvenient.
Especially satisfying for business travelers or couples. Ideal for those seeking comfortable rest and convenient location.
Strengths
Reviews across sites repeatedly note exceptionally kind and helpful staff
Rooms are spacious, clean, with comfortable beds
Rooftop bar, spa, and pool praised for relaxation
Breakfast variety and quality frequently mentioned positively
Convenient location near sights
Good to Know
Some rooms have moldy or spa floor odors
Inconvenient outlet placement and no bathroom hair dryer use
Laundry service is expensive
Recommended For
Business travelers — Convenient location, quiet rooms, good breakfast in reviews
Couples — Spa and rooftop bar romantic per repeated reviews
Families — Spacious rooms, free child policy, cleanliness praised in family stays
Ratings by Booking Site
Overall 8.7/10 · 3 sites · Based on 1,196 reviews
Guest Reviews
3 booking sites · 1,196 reviews
Frequently Mentioned
Booking.com
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Solo
Booking.com
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Solo
Agoda
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Group
Agoda
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Couple
Trip.com
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Business
Nearby
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FAQ
What are the check-in/check-out times at The Ann Hanoi Hotel & Spa?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
The Ann Hanoi Hotel & Spa has received a rating of 8.6/10 from 911 guests.