Hotel Analysis
Based on 3 sites · 1,699 reviews
Located in the Glendale area of Phoenix, this hotel is suitable for travelers prioritizing accessibility and value. Many guests appreciate the clean, remodeled rooms and the helpful front desk staff. Its proximity to various restaurants and shops is frequently cited as a major advantage.
However, there are recurring concerns regarding facility maintenance. Issues such as noisy air conditioning, malfunctioning TV remotes, and squeaky bed frames appear often in guest reviews. Some guests have also noted safety concerns, such as slippery bathroom floors and aging furniture.
Overall, while the value for money is generally considered good, the guest experience can vary depending on the specific maintenance of the room. It is a suitable choice for budget-conscious travelers on short stays.
Strengths
Convenient location with many restaurants and shops nearby
Friendly and helpful front desk staff
Remodeled rooms that feel clean and modern
Good to Know
Noisy air conditioning and squeaky bed frames
Inadequate facility maintenance, such as malfunctioning TV remotes
Slippery bathroom floors posing safety concerns
Recommended For
Budget travelers — Offers clean rooms at an affordable price, suitable for those prioritizing budget.
Short-term visitors — Excellent accessibility to nearby amenities makes it convenient for short stays.
Ratings by Booking Site
Overall 7.8/10 · 3 sites · Based on 1,699 reviews
Guest Reviews
3 booking sites · 1,699 reviews
Frequently Mentioned
Expedia
·
Family
Agoda
·
Family
Booking.com
·
Couple
Nearby
Google MapsLoading map...
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
The Hotel Serene Glendale Peoria, Surestay Collection by BW has received a rating of 7.0/10 from 18 guests.