Hotel Analysis
Based on 4 sites · 2,772 reviews
The Hotel Zags Portland is a boutique hotel located in the heart of downtown Portland. Guests highly appreciate the hotel's unique amenities, including a game room, an outdoor courtyard, and the daily evening s'mores event. Overall, the modern, clean aesthetic and friendly staff are frequently highlighted as major positives.
On the other hand, there are recurring complaints regarding unexpected additional charges, such as resort fees and parking costs. Some guests have also pointed out issues with room maintenance, cleanliness, and soundproofing. The limited breakfast options are another point of feedback.
With excellent access to public transportation and proximity to the university and major attractions, it is well-suited for active travelers. However, it is advisable to check for potential extra fees before booking.
Strengths
Diverse entertainment options like a game room, outdoor courtyard, and s'mores events
Excellent access to public transportation for easy city travel
Consistently friendly and professional staff
Modern and aesthetically pleasing interior design
Good to Know
Complaints regarding unannounced resort fees and high parking costs
Issues with room maintenance and occasional cleanliness lapses
Some reports of poor soundproofing and external noise
Recommended For
Active travelers — Ideal for those who enjoy on-site entertainment like the game room and outdoor activities.
Public transit users — Conveniently located near major transit lines, making it easy to explore without a car.
Ratings by Booking Site
Overall 8.4/10 · 4 sites · Based on 2,772 reviews
Guest Reviews
4 booking sites · 2,772 reviews
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