Hotel Analysis
Based on 4 sites · 781 reviews
Located in downtown San Antonio, this 2-star property offers proximity to major attractions like the River Walk and Market Square. However, guest experiences are overwhelmingly negative.
Reviews across multiple platforms consistently highlight severe hygiene issues. Frequent reports include cockroach infestations, mildew odors, and uncleaned bedding and bathrooms. Facility neglect is also common, with many guests noting broken appliances and damaged door frames.
Safety concerns are a major theme, as guests frequently report homeless individuals and strangers loitering in the parking lot and around the premises. Proximity to the highway also results in significant noise disturbances.
While some guests mention friendly staff, the pervasive issues regarding cleanliness, maintenance, and safety make this property difficult to recommend to travelers.
Strengths
Some guests noted that individual staff members were friendly and helpful
Good to Know
Cockroach infestations and severe hygiene issues in rooms
Unsafe surroundings with loitering individuals
Facility neglect leading to broken appliances and equipment
Ratings by Booking Site
Overall 4.0/10 · 3 sites · Based on 781 reviews
Guest Reviews
3 booking sites · 781 reviews
Frequently Mentioned
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FAQ
Multiple reviews mention homeless individuals and strangers loitering around the parking lot and premises. Many guests have expressed concerns regarding safety.
There are frequent complaints about cockroach infestations, mildew odors, and uncleaned bedding. The property is widely reported to have poor hygiene standards.
Many guests report significant noise disturbances due to the property's proximity to the highway.
Guests frequently report that appliances like refrigerators, microwaves, and TVs are broken or in poor condition.
Due to recurring issues with hygiene and safety, many reviewers advise against staying here with family.



















