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Hotel Analysis
Based on 2 sites · 5,199 reviews
A 4-star resort hotel right in front of Kuta Beach. Guests most frequently mention beach access and rooftop pool ocean views.
Reviews across sites repeatedly praise 'beach across the road from Kuta Beach road', 'Beachwalk mall 5-min walk' convenience. Breakfast is diverse with sushi rolls and tasty, staff friendly even helping with police reports. Pool is clean with kids' section, high satisfaction for families.
However, rooms facing hotel interior or corridors lack windows and feel 'prison-like' in several complaints. Dim lighting from entrance to lobby and frosted bathroom glass lacking privacy are also noted.
Suits couples learning to surf or shopping, and families.
Strengths
Repeated reviews praise Kuta Beach right in front for easy surfing and beach walks
Rooftop pool with great ocean views and kids' section satisfies families
Diverse breakfast with sushi and unique menus praised as tasty
Friendly staff help from luggage to police reports mentioned
Beachwalk mall and convenience stores nearby for easy shopping and food
Good to Know
Rooms facing hotel interior or corridors dark and prison-like in several complaints
Dim entrance lobby lighting and leaks noted
Frosted bathroom glass lacks privacy mentioned in family reviews
Recommended For
Families — Rooftop pool kids' section and diverse breakfast high family satisfaction
Couples — Beach sunsets and rooftop bar views romantic in many reviews
Surf enthusiasts — Right on Kuta Beach near Harry Surf School easy to learn
Shoppers — Beachwalk mall walking distance with food and shopping convenience
Ratings by Booking Site
Overall 8.5/10 · 2 sites · Based on 5,199 reviews
Guest Reviews
2 booking sites · 5,199 reviews
Frequently Mentioned
Trip.com
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Family
Trip.com
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Family
Agoda
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Family with young children
Agoda
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Couple
Trip.com
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Couple
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Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels has received a rating of 8.5/10 from 4,750 guests.