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Hotel Analysis
Based on 3 sites · 19,796 reviews
A 5-star resort hotel in Kota Kinabalu. Guest reviews frequently mention the pools and private beach perfect for family vacations.
Reviews across booking sites repeatedly praise 'kids having a blast at the pool and beach.' It's just 10 minutes from the airport for easy access, and close to the marina for island tours or snorkeling. Sunset views are impressive. Golf course and spa facilities are convenient.
Some complaints note outdated rooms and facilities. Airplane noise and humidity bother some. Service varies by staff.
Suitable for families or relaxation-focused trips.
Strengths
Family reviews praise pools and private beach as great for kids
Close to airport for easy access, marina makes snorkeling and island tours convenient
Sunset and ocean views often called romantic and impressive
Leisure facilities like golf, spa, tennis are convenient per reviews
Good to Know
Rooms and facilities feel outdated and old per repeated complaints
Airplane noise, humidity, and musty smells bother some
Service inconsistent by staff, long check-in waits noted
Recommended For
Families — Pools, beach, kids club satisfy kids per many reviews
Couples — Sunset views and romantic vibe frequently mentioned
Relaxation seekers — Snorkeling, spa leisure activities convenient
Ratings by Booking Site
Overall 8.6/10 · 3 sites · Based on 19,796 reviews
Guest Reviews
3 booking sites · 19,796 reviews
Frequently Mentioned
Trip.com
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Business
Trip.com
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Family
Trip.com
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Friends
Agoda
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Family with young children
Agoda
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Family with young children
추천 영상
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Top Attractions
Public Transit
FAQ
What are the check-in/check-out times at The Pacific Sutera Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
The Pacific Sutera Hotel has received a rating of 8.6/10 from 10 guests.









