Hotel Analysis
Based on 2 sites · 4,917 reviews
Located in the heart of Shanghai, this 5-star hotel is known for its classic atmosphere and rich history. Guests frequently praise the spacious rooms, high-level service, and the staff's thoughtful attention to special occasions. While it is not directly in the bustling Nanjing Road area, the hotel complex itself offers a variety of shops and restaurants.
Across various booking platforms, the value and quality of the lounge service are consistently highlighted. The variety of the breakfast buffet and the friendliness of the staff are recurring strengths. Business travelers often note the good airport accessibility and ample workspace.
However, some guests mention signs of aging in the facilities, occasional faint cigarette odors in rooms, or the small size of the swimming pool. It is also worth noting that the distance to the nearest subway station may be inconvenient for those relying on public transport.
Strengths
The lounge service is highly regarded for its quality and value.
Staff are consistently praised for their friendliness and thoughtful gestures for special occasions.
Rooms are spacious and comfortable, suitable for both relaxation and work.
The hotel complex offers convenient access to various restaurants and shops.
Good to Know
Some guests reported faint cigarette odors in the rooms.
There are opinions that the facilities appear somewhat aged.
The distance to the subway station makes walking somewhat inconvenient.
Recommended For
Business Travelers — High satisfaction due to spacious rooms, workspace, and airport accessibility.
Anniversary Travelers — Staff's thoughtful service and event support make it ideal for special occasions.
Ratings by Booking Site
Overall 9.2/10 · 2 sites · Based on 4,917 reviews
Guest Reviews
2 booking sites · 4,917 reviews
Frequently Mentioned
Agoda
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Couple
Booking.com
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Family
Agoda
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Group
추천 영상
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
The Portman Ritz-Carlton, Shanghai has received a rating of 9.0/10 from 438 guests.