The Shilla Seoul - Real Guest Reviews & Booking Info

  • ✓ Honest reviews from real guests
  • ✓ Detailed ratings across 6 categories
  • ✓ 5-Star Hotel in Seoul
Seoul The Shilla Seoul 5-Star Hotel room
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The Shilla Seoul - Seoul 5-Star Hotel

9.1
Seoul
Hotel
Wheelchair Accessible Free Parking Public Transit (270m) Airport Transfer Currency Exchange Free Wi-Fi (All Rooms)

Analysis

Key Strengths

Excellent Staff Service

Attentively observes and proactively assists guests with their difficulties

Pleasant and Luxurious Rooms

Provides a clean, comfortable, and sophisticated stay experience

Superb Breakfast Buffet

Satisfies with a diverse and delicious selection of food and a relaxed dining space

Convenient Airport Transfer Support

Offers convenient and friendly transportation options such as taxis, buses, and shuttle services

Points to Note

Hotel Location on a Slope, Low Convenience Store Accessibility

Requires consideration of walking distance

High Price of Around 1 Million KRW per Night

Requires significant budget planning

Potential for Some Foreign Language Communication Difficulties

Proactive communication efforts are positive

Recommended For

Commemorative Trips for Special Occasions Satisfies with meticulous care and a luxurious atmosphere Those Seeking a High Level of Service Experience Can expect friendly and professional staff interactions Those Preferring a Comfortable and Quiet Rest Offers a private space within the heart of Seoul

Categories

Excellent

Dining/Meals

  • • Breakfast buffet was excellent and very delicious.
  • • A variety of cooked dishes were prepared.
  • • Coffee was served with attentive service from the staff.
Expensive

Pricing

  • • Average price of 1,210,000 KRW per night - 237% higher than the average for 5-star hotels.
  • • The high price range may be a burden.
  • • Premium rates for a luxurious experience.
Good

Location/Transportation

  • • Offers tranquility and privacy in the bustling city of Seoul.
  • • Located near a small shopping mall.
  • • Received meticulous care when using transportation.
Good

Staycation Facilities

  • • Private swimming pool available.
  • • Can relax in clean and comfortable rooms.
  • • The hotel's own quiet and sophisticated atmosphere.
Excellent

Accessibility

  • • Elevator waiting was easy.
  • • The concierge was friendly and helpful.
  • • Received meticulous care even when using the bus to the airport.
Excellent

Review Summary

  • • Overwhelming praise for the positive service experience.
  • • Meticulous and friendly service from the staff creates high satisfaction.
  • • Overall excellent facilities and a comfortable stay provided.

Rating Details

9.1 Exceptional 10,073개 리뷰

A 5-star hotel located a 5-minute walk from Dongguk University Station. Its strengths lie in its sophisticated atmosphere and the warm, professional service of its staff, offering the ultimate relaxation. However, convenience store access may be somewhat distant. Close to N Seoul Tower and Myeongdong, it is suitable for travelers looking to enjoy Seoul's romance and shopping.

Ratings by Trip Type

BEST
9.4
Couple
3,376
9.3
Solo
1,181
9.2
Group
979
9.1
Biz
490
9.1
Family
536
9.0
Teen
337

Detailed Ratings

Cleanliness BEST 9.6
Service 9.6
Facilities 9.3
Room Comfort 9.2
Value for Money 9.1
Location 9.0

Score Distribution

9+ Exceptional
77% (4,970)
8-9 Excellent
15% (950)
7-8 Very Good
4% (252)
6-7 Good
3% (162)
Below 6
2% (134)

Guest Reviews

10.0 • Reviewer 1 • 2025.06
+ Friendly staff response • Sincere service provided • Convenient use of amenities
10.0 • Reviewer 2 • 2023.09
+ Clean and spacious room • Friendly staff • Delicious breakfast
9.6 • Reviewer 3 • 2024.12
+ Friendly concierge • Clean rooms and facilities • Excellent and delicious breakfast
− Convenience store is far
10.0 • Reviewer 4 • 2025.04
+ Provides perfect comfort • Convenient transportation • Excellent location, cleanliness, staff
10.0 • Reviewer 5 • 2025.03
+ Perfect stay experience
9.6 • Reviewer 6 • 2025.06
+ Stylish atmosphere • Warmth and professionalism of staff • Comfortable and beautiful room
See All 10,073 Reviews

Location

Map

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Nearby Restaurants

야마부키 YAMABUKI
Japanese

야마부키 YAMABUKI

4.9 · 16 reviews
스시미즈테이
Sushi

스시미즈테이

4.8 · 22 reviews
숲마마키친
Brunch

숲마마키친

4.8 · 16 reviews
사가루참치
Seafood

사가루참치

4.7 · 22 reviews
서울신라호텔 콘티넨탈
French

서울신라호텔 콘티넨탈

4.6 · 182 reviews
이태원숙이네닭발 약수본점
Chicken

이태원숙이네닭발 약수본점

4.5 · 38 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

Languages

Korean Available

FAQ

What are the check-in and check-out times at The Shilla Seoul?

Generally, check-in is from 3 PM and check-out is by 11 AM. Located in the center of Seoul, it offers convenient access to major tourist attractions. It is recommended to inquire directly when booking for exact times.

What amenities are provided?

The hotel is equipped with various amenities including airport transfer services, free Wi-Fi (in all rooms), convenient public transportation access, and proximity to Hangang Park. Detailed facility information can be found on the booking page.

What is the cancellation policy?

The cancellation policy varies depending on the booking time and room type. Whether free cancellation is possible and the cancellation deadline must be confirmed at the time of booking. Generally, free cancellation is possible up to 24-48 hours before check-in.

How is the public transportation accessibility?

Public transportation is very convenient. It is close to Dongguk University Station (approx. 4 minutes walk, 0.3km) and Yaksu Station (transfer station) (approx. 6 minutes walk, 0.4km), making travel easy.

What are the nearby tourist attractions?

Major tourist attractions include N Seoul Tower (1.7km), Myeongdong Street (2.2km), Namdaemun Market (2.5km), Insadong (2.7km), and Changdeokgung Palace (2.8km). It is a good location for sightseeing as it is close to major landmarks.

What is the guest review score?

It has received a rating of 9.1/10 from 10 guests. It is receiving very excellent reviews. Please check the actual guest review section above for detailed reviews.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

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