The Westin Resort & Spa Ubud, Bali - Real Guest Reviews & Booking Info

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  • ✓ Detailed ratings across 5 categories
  • ✓ 5-Star Hotel in Bali
Bali The Westin Resort & Spa Ubud, Bali 5-Star Hotel room
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The Westin Resort & Spa Ubud, Bali - Bali 5-Star Hotel

9.0
Bali
Hotel
Wheelchair Accessible Free Breakfast Free Parking Airport Transfer Free Breakfast Currency Exchange Air Conditioning 현지 문화 체험 마사지 및 스파 공원 및 자연

Analysis

Key Strengths

Forest-focused scenery

Enjoy unobstructed views of Ubud's lush jungle from the room terrace and lobby

Service exceeding brand standards

Demonstrated flexible and attentive responses beyond the manual, such as offering porridge for sick guests

Systematic pest control

Noticeably fewer mosquitoes and insects, a common issue in jungle resorts, ensuring hygiene

Practical additional services

Benefits that enhance guest satisfaction, such as free snap photography sessions conducted by professional photographers

Points to Note

External environmental interference

Smoke odor from nearby farm burning activities may infiltrate, limiting terrace use or ventilation

Physical distance from downtown

Located away from Ubud's city center, requiring the hassle of arranging transportation for every visit to external restaurants or markets

Strict adherence to check-in time

Early check-in before 3 PM may not be flexible, so early arrivals require advance itinerary planning

Recommended For

Families traveling with children The kids' club facilities and professional care services from staff who are considerate of sick children are beneficial Guests seeking quiet seclusion Suitable for those who want to completely escape the noise of busy areas and focus on the sounds of the forest for a static relaxation Value Offers stable facilities and service at a reasonable price compared to high

Rating Details

9.0 Exceptional 1,417개 리뷰

5-star luxury resort near Ubud city center. Strengths include friendly staff service and spacious, clean rooms, with relaxation possible in beautiful gardens. However, smoke odor may occur due to nearby burning. Adjacent to Ubud Monkey Forest and Campuhan Ridge Walk, it's ideal for Bali healing travelers.

Ratings by Trip Type

BEST
9.3
Family
189
9.2
Couple
234
9.2
Teen
69
9.2
Group
83
9.1
Solo
32
8.5
Biz
7

Detailed Ratings

Service BEST 9.6
Cleanliness 9.3
Facilities 9.2
Value for Money 9.1
Location 8.7

Score Distribution

9+ Exceptional
71% (405)
8-9 Excellent
20% (114)
7-8 Very Good
4% (21)
6-7 Good
4% (21)
Below 6
2% (12)

Guest Reviews

10.0 • Reviewer 1 • 2025.07
+ Clean and hygienic facilities • Kind and polite staff • Very excellent breakfast
10.0 • Reviewer 2 • 2025.07
+ Very friendly staff service • Spacious and clean room condition • Fantastic forest view
10.0 • Reviewer 3 • 2025.11
+ Very friendly staff service • Thoughtful care for a sick child • Sincere customer response
− Burnt smell due to nearby incineration • Temporary inability to ventilate the room
9.6 • Reviewer 4 • 2025.12
+ Kind and high-quality service • Best room maintenance status • Satisfactory free photo shoot
10.0 • Reviewer 5 • 2025.07
+ Excellent service and friendly staff • Luxurious and clean room condition • Diverse and delicious breakfast buffet
See All 1,417 Reviews

Location

Map

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Nearby Restaurants

Ankhusa Restaurant Ubud by Wonderspace
Restaurant

Ankhusa Restaurant Ubud by Wonderspace

4.9 · 1,753 reviews
Sumampan Restaurant
Restaurant

Sumampan Restaurant

4.9 · 992 reviews
Kaukau Restaurant Ubud
Restaurant

Kaukau Restaurant Ubud

4.9 · 464 reviews
Diwali Ubud Resto
Restaurant

Diwali Ubud Resto

4.9 · 401 reviews
Sungai Restaurant
Restaurant

Sungai Restaurant

4.9 · 248 reviews
Bebek Tebasari Resto
Restaurant

Bebek Tebasari Resto

4.8 · 8,498 reviews
View more on Google Maps

Facilities & Services

Accommodation

Free Breakfast
Free Parking
24-Hour Front Desk

Activities

Swimming Pool
Spa/Sauna
Fitness Center

Accessibility

Wheelchair Accessible

FAQ

What are the check-in/check-out times at The Westin Resort & Spa Ubud, Bali?

Check-in is available from 3 PM, and check-out time is until 12 PM. The hotel adheres to the set times in line with 5-star service and operates a 24-hour front desk.

What are the main amenities provided?

Free Wi-Fi and parking are supported, and the resort features a restaurant, bar, children's pool, and playground. Leisure facilities such as a golf course, massage, and spa, as well as room service, are also available.

What is the cancellation policy?

The cancellation policy varies depending on the room type and rate plan selected at the time of booking. Specific free cancellation deadlines and conditions must be confirmed in detail before booking confirmation.

How is the public transportation accessibility?

The location is accessible by public transportation, making travel convenient. As parking is free, visiting by rental car in addition to public transportation is also convenient.

What are the nearby tourist attractions?

Ubud Monkey Forest is approximately 3.2 km away, and Campuhan Ridge Walk is located 4.8 km away. The proximity to major attractions makes it a good location to enjoy the nature and culture of Bali Ubud.

What is the satisfaction level of actual guests?

Based on 10 reviews, the resort has achieved a high rating of 9.0 out of 10. The majority of guests have left very positive reviews regarding the facilities and services.

Family Travel Info

✓ Kids Club ✓ Kids Pool ✓ Free Children Policy

Special Highlights

Top Rated by Couple Travelers
Best Rate Among 5-Star Hotels
Luxury Hotel

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