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Hotel Analysis
Based on 3 sites · 145 reviews
This 3-bedroom private house is right next to KSL City Mall in Johor Bahru. With 150㎡ space, private lift, and three bedrooms, it's suited for families or groups. Guests often mention the convenience of being 'right by the mall and food spots'.
Reviews across sites highlight the proximity to KSL Mall, nearby eateries, and massage shops. The spacious layout with kitchen and washer is praised for family stays. Quick host responses and early check-in are also shared.
However, cleanliness complaints are common. Mold smells, sticky floors, stained bedding, and dust buildup are repeatedly noted. Unstable WiFi, neighbor noise, and maintenance issues (heater/microwave breakdowns) recur.
Ideal for short family/group trips needing shopping and food access, but don't expect top cleanliness.
Strengths
Many reviews praise the easy access to shopping and food right by KSL City Mall
Spacious with kitchen and washer, great for families/groups as repeated in reviews
Host responds quickly and early check-in possible, shared in experiences
Good to Know
Cleanliness issues like mold smell, sticky floors, stained bedding in multiple reviews
Unstable WiFi connection repeated in reviews
Poor soundproofing with neighbor noise and heater/microwave breakdowns noted often
Recommended For
Families with kids — Spacious and convenient location praised in family reviews
Group travelers — 3BR private space highlighted in group reviews for roominess
Shopping-focused travelers — Right by KSL Mall, repeated for easy access to shops/food
Ratings by Booking Site
Overall 6.3/10 · 3 sites · Based on 145 reviews
Guest Reviews
3 booking sites · 145 reviews
Frequently Mentioned
Agoda
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Group
Agoda
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Family with kids
Booking.com
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Other
Booking.com
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Other
Agoda
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Family with kids
Nearby
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FAQ
What are the check-in/check-out times at Tranquil Retreat @ KSL 3BR (Private Lift) 12-16pax?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Tranquil Retreat @ KSL 3BR (Private Lift) 12-16pax has received a rating of 7.6/10 from 32 guests.