Hotel Analysis
Based on 4 sites · 2,373 reviews
Tru by Hilton Columbia Greystone is a 3-star hotel featuring a modern and efficient spatial design. Guests consistently express high satisfaction with the open-concept lobby and communal areas, which include amenities like a pool table. The rooms are praised for their clean, functional design, with many guests highlighting the effectiveness of the blackout curtains for a restful sleep.
Across various booking platforms, the staff's friendliness and responsiveness are frequently commended. While the breakfast is generally well-regarded for its variety and quality, individual preferences regarding specific menu items vary.
However, some guests have noted occasional inconveniences, such as the lack of a microwave in the rooms and isolated reports regarding cleanliness. Additionally, some feedback suggests the parking lot can feel tight, which is worth considering for those traveling by car.
Strengths
Spacious lobby and communal areas with fun amenities like a pool table
Staff are consistently described as friendly and responsive
Blackout curtains are highly effective for quality sleep
Breakfast offers a good variety and is generally well-received
Good to Know
Lack of microwaves in the rooms can be inconvenient
Occasional reports of inconsistent room cleanliness
Parking lot can feel somewhat tight
Recommended For
Families — Communal areas for kids and complimentary breakfast are highly valued
Couples — Modern room design and quiet atmosphere are frequently praised
Ratings by Booking Site
Overall 9.0/10 · 4 sites · Based on 2,373 reviews
Guest Reviews
4 booking sites · 2,373 reviews
Frequently Mentioned
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Expedia
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FAQ
Microwaves are not provided in the guest rooms. You will need to use the facilities in the common area if you need to heat up food.
Most guests are satisfied with the variety and taste of the breakfast. However, individual preferences regarding specific dishes may vary.
While free parking is available, some guests have noted that the lot can feel a bit tight during peak hours.
Yes, the hotel features communal areas with games and a pool table that children enjoy, and it receives positive feedback from families.
Generally, guests find the rooms to be quiet. The blackout curtains are particularly effective at blocking light, contributing to a good night's sleep.