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Hotel Analysis
Based on 2 sites · 137 reviews
A suite-style accommodation in central Johor Bahru. The most common mention in guest reviews is the accessibility to nearby shopping malls and restaurants.
Reviews repeatedly note 'convenient location close to CIQ', 'spacious rooms for comfortable stay'. Groups and families mention 'plenty of food options nearby and easy to get around'. Facilities are generally satisfactory.
However, cleanliness issues stand out. Reviews mention 'cockroaches appeared', 'dirty bathroom and dust buildup', plus hot water heater malfunctions and elevator problems.
Suits travelers prioritizing location and space. Check cleaning status.
Strengths
Convenient location with easy access to malls, restaurants, and CIQ mentioned frequently
Spacious and comfortable rooms praised repeatedly
Many nearby amenities make it good for families or groups
Host responsive and friendly as noted
Good to Know
Cleanliness issues with cockroaches, dust, dirty bathroom repeated
Hot water heater failure and lack of basics like toothbrushes
Elevator malfunctions mentioned
Recommended For
Families — Spacious space and nearby amenities satisfy family reviews
Groups — Room size, value, and location highly rated in group reviews
Couples — Close to CIQ and walkable massage spots convenient per couple reviews
Ratings by Booking Site
Overall 8.0/10 · 1 sites · Based on 137 reviews
Guest Reviews
1 booking sites · 137 reviews
Frequently Mentioned
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Family with young children
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Family with young children
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Couple
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FAQ
What are the check-in/check-out times at Twin Galaxy Suites by Keystone?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Twin Galaxy Suites by Keystone has received a rating of 8.0/10 from 132 guests.