Hotel Analysis
Based on 3 sites · 246 reviews
Located in Charleston, Illinois, this hotel offers a convenient location near Eastern Illinois University. Guests frequently highlight the proximity to the university as a primary benefit, and some note that the beds are comfortable for a short stay.
However, there are recurring concerns regarding maintenance and hygiene. Multiple reports mention sightings of pests, mold, non-functional lighting, and broken appliances, indicating a significant lack of cleanliness.
Service issues, including understaffing, slow response times, and discrepancies in booking information, are also frequently cited. Many advertised amenities are either closed or poorly maintained, suggesting that guests should manage their expectations regarding the facility's current state.
Strengths
Convenient location near Eastern Illinois University
Comfortable bedding noted by some guests
Relatively easy parking access
Good to Know
Poor hygiene including reports of pests and mold in rooms
Lack of maintenance for lighting, appliances, and doors
Understaffing and issues with booking system accuracy
Recommended For
University visitors — Many reviews highlight the convenience of being near Eastern Illinois University.
Ratings by Booking Site
Overall 8.1/10 · 4 sites · Based on 986 reviews
Guest Reviews
4 booking sites · 986 reviews
Frequently Mentioned
Trip.com
·
Other
Booking.com
·
Other
추천 영상
Nearby
Google MapsLoading map...
FAQ
Yes, it is located approximately 3.4km from the university, making it convenient for visitors.
There are recurring reports regarding hygiene issues such as pests and mold, so guests should be aware of this.
Yes, guests have generally noted that parking is easy and accessible.
Some amenities may be poorly maintained or unavailable, so it is recommended to verify before booking if you have specific needs.
While there is a free child stay policy, concerns regarding maintenance and cleanliness suggest checking recent reviews before deciding.



















