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Based on 1 sites · 7,330 reviews
Located near Hangzhou East Railway Station, this hotel serves as an ideal base for travelers using the train. Guests highly value the underground connection to the station, which allows for convenient travel regardless of weather conditions.
The rooms are notably spacious compared to similar hotels, offering high satisfaction for families or business travelers with significant luggage. The availability of complimentary lobby coffee and laundry facilities is also well-received by long-term guests.
However, service consistency is a point of contention. Some guests report difficulties in receiving staff assistance or find the housekeeping request process cumbersome. Additionally, the system for collecting delivery packages can be confusing, which is worth noting.
Convenient underground connection to Hangzhou East Railway Station
Spacious rooms compared to similar hotels
Access to free laundry facilities, ideal for long stays
Inconsistent staff service reported by some guests
Delivery package collection system can be confusing
Housekeeping request process is somewhat cumbersome
Train Travelers — Underground connection to Hangzhou East Station makes transit highly efficient
Families — Spacious rooms provide ample space for multiple guests
Overall 9.1/10 · 1 sites · Based on 7,330 reviews
1 booking sites · 7,330 reviews
Frequently Mentioned
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Yes, it is connected to Hangzhou East Station via an underground passage, making it very convenient to walk to the hotel regardless of weather.
The rooms are quite spacious compared to similar hotels, providing enough space for both couples and families to stay comfortably.
Yes, there is a free laundry room, which is very useful for long-term guests.
While there are few restaurants right next to the hotel, you can find a variety of dining options at the square across from the train station.
Unlike some hotels, you must place a housekeeping request sign on your door to ensure the room is cleaned.
