Tokyo Villa Customa ヴィラカスタマ - Real Guest Reviews & Booking Info

  • ✓ Ratings from 3 booking sites
  • ✓ 3-Star Accommodation in Tokyo
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Tokyo Villa Customa ヴィラカスタマ 3-Star Accommodation room
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Tokyo · Accommodation ·

Villa Customa ヴィラカスタマ - Tokyo 3-Star Accommodation

8.6/10
Booking.com 8.8 · Trip.com 8.8 · Agoda 8.2
Check-in 15:00 | Check-out 11:00

Hotel Analysis

Based on 5 sites · 117 reviews

Located in the Ueno area of Tokyo, this apartment-style accommodation is popular among families and groups for its rare, spacious rooms and kitchen facilities. Its proximity to Ueno Station and Ameyoko Market makes it highly convenient for transportation and shopping.

Strengths

Unusually spacious rooms and ample storage for Tokyo

Excellent location near Ueno Station and Ameyoko Market

Facilities optimized for long-term stays like washers, dryers, and kitchens

Clean, modern interior and comfortable bedding

Good to Know

Inconsistent hot water supply

Noise issues due to proximity to main roads and highways

Delayed communication with the host and difficulty resolving issues due to unmanned operation

No daily housekeeping service

Recommended For

Families and Groups — Spacious rooms with multiple beds and kitchen facilities are perfect for groups.

Long-term Travelers — Well-equipped with washers, dryers, and kitchens for daily living.

Check best prices for this hotel $138부터 / 1박 · ★8.2

Ratings by Booking Site

Overall 8.8/10 · 3 sites · Based on 117 reviews

Guest Reviews

2 booking sites · 117 reviews

Frequently Mentioned

Location Spacious Hot water Noise
10.0 · Agoda · Family
+ Spacious room, well-equipped kitchen, and convenient self-check-in.
- Bunk beds can be challenging for elderly guests.
8.0 · Booking.com · Couple
+ Great location near Ueno Station, very spacious and clean.
- Some noise from traffic and trains.
See All 117 Reviews
Agoda 67 Booking.com 50

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FAQ

Yes, it is very close to Ueno Station and Keisei Ueno Station, making it easily accessible on foot. Its location near Ameyoko Market and various restaurants is highly rated.

The spacious rooms and kitchen facilities make it popular for families. However, please note that bunk beds may require caution for young children or elderly guests.

Some guests have reported that the hot water supply can be inconsistent or run out quickly. This may be more noticeable during winter or when multiple people shower in a row.

It is an unmanned property, so check-in is conducted via a self-service system using a PIN or QR code. It is recommended to review the instructions provided in advance.

Being near major roads and highways, some traffic noise is expected. If you are sensitive to noise, consider this before booking or bring earplugs.

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$138 / night
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