Virgin Hotels New York City - Real Guest Reviews & Booking Info

  • ✓ Ratings from 4 booking sites
  • ✓ 5-Star Accommodation in New York
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New York Virgin Hotels New York City 5-Star Accommodation room
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New York · Accommodation ·

Virgin Hotels New York City - New York 5-Star Accommodation

8.6/10
Expedia 8.8 · Trip.com 8.7 · Agoda 8.6 · Booking.com 8.2
Check-in 3:00 | Check-out 05:00

Hotel Analysis

Based on 4 sites · 5,615 reviews

Virgin Hotels New York City sits in trendy Chelsea, Manhattan, as a 5-star hotel. It scores consistently in the high 8s across multiple booking sites with thousands of reviews. Guests rave about the location—3 minutes to the subway and walkable to Empire State Building and hotspots. Rooms feel modern and spacious enough, with stunning Hudson River or Empire State views from upper floors. Staff are friendly and helpful, and breakfast gets solid mentions. Families and couples make up 45% of guests. Some note spotty cleaning, stains or scratches on furniture, and patchy hallways. Rooms can feel cramped with small beds, and the reception layout confuses. Worth the premium price for location-focused travelers.

Strengths

Subway 3 mins away, hotspots walkable

Empire State Building city views

Friendly helpful staff

Modern clean rooms

High 8s scores

Good to Know

Spotty cleaning, dusty floors

Stains and scratches on furniture

Cramped rooms and small beds

Recommended For

Families — 25% share, convenient location & views

Couples — 20% share, romantic views

Business travelers — 15% share, easy transit

Solo travelers — 15% share, city access

Ratings by Booking Site

Overall 8.6/10 · 4 sites · Based on 5,615 reviews

Guest Reviews

4 booking sites · 5,615 reviews

Frequently Mentioned

location view staff cleaning maintenance
10.0 · booking site · Couple
+ Amazing service and friendly staff. Such a nice location and the views from our rooms were stunning.
8.0 · booking site · Couple
+ Location was exceptional. 3 mins to subway and walkable hotspots.
- Staff weren’t always friendly
8.0 · booking site · Solo
+ Great location and decent room size. Clean bathroom.
- Stained seating, scratched tables
8.4 · booking site · Family
+ Excellent view of Hudson and Empire State from high floor.
See All 5,615 Reviews
Expedia 3,361 Booking.com 1,990 Trip.com 133 Agoda 131

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FAQ

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

Virgin Hotels New York City has received a rating of 8.6/10 from 105 guests.

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