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Hotel Analysis
Based on 4 sites · 2,039 reviews
This is a new aparthotel located on West Lake in Hanoi. Guest reviews frequently mention the friendliness of the staff and spacious rooms.
Reviews across booking sites repeatedly praise 'rooms with washer, kitchen, and ample space perfect for long stays.' Many enjoy rooftop breakfast with West Lake views, and staff respond quickly to requests. The area has plenty of restaurants and expat spots, making it convenient for daily life.
However, some reviews note weak shower pressure or unstable hot water. Noise from music near the restaurant or low floors is mentioned. Wi-Fi is sometimes slow.
It's suitable for long-term business trips or families. Apartment-like facilities boost guest satisfaction.
Strengths
Reviews across sites repeatedly note friendly staff who respond quickly to requests
Spacious rooms with washer, kitchen, and amenities make long stays convenient
Rooftop breakfast with West Lake views is commonly praised
Clean, modern rooms and comfortable beds are highlighted
Good to Know
Weak shower pressure or unstable hot water is complained about in several reviews
Noise from restaurant or corridors is mentioned
Breakfast variety is limited or starts late per some reviews
Recommended For
Long-term business travelers — Kitchen and washer facilities are repeatedly praised for convenience
Families — High satisfaction in family reviews with teens due to spacious rooms
Couples — Rooftop views and nearby dining options are enjoyed
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 2,039 reviews
Guest Reviews
4 booking sites · 2,039 reviews
Frequently Mentioned
Expedia
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Solo
Booking.com
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Couple
Trip.com
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Family
Agoda
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Solo
Agoda
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Group
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Westlake Pearl Aparthotel & Spa - By Pegasy Group has received a rating of 8.6/10 from 1,156 guests.