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Hotel Analysis
Based on 3 sites · 373 reviews
A 2-star hotel in the heart of Kontum. Guests frequently mention the friendly staff and room cleanliness in reviews.
Reviews across booking sites repeatedly praise the central location for easy access to restaurants and attractions. Rooms are spacious with good basic facilities and decent WiFi. Value for money seems high.
However, some complaints about soft mattresses or felt springs, intermittent AC or hot water issues, and missing bathroom amenities appear. Signs of aging are noted.
Strengths
Staff are friendly and helpful, as mentioned in many reviews
Rooms are clean and spacious, repeated in evaluations
Central location makes access to restaurants and sights easy
Good basic facilities for the price, frequently noted
Good to Know
Mattresses are too soft or springs are felt, per complaints
AC or hot water system works intermittently
Some mentions of missing bathroom amenities or tissues
Recommended For
Budget travelers — Good value with clean rooms and location praised
Solo travelers — Suitable for short stays with helpful staff
Couples — Spacious rooms and central access satisfy couples
Ratings by Booking Site
Overall 8.5/10 · 2 sites · Based on 373 reviews
Guest Reviews
2 booking sites · 373 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Trip.com
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Solo
Trip.com
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Couple
Agoda
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Couple
Nearby
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FAQ
What are the check-in/check-out times at Window 1 Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Window 1 Hotel has received a rating of 8.5/10 from 363 guests.