Hotel Analysis
Based on 2 sites · 132 reviews
This is an extended-stay property located in Northwest Austin, featuring rooms equipped with kitchenettes for basic self-catering.
However, guest experiences are largely negative. Recurring complaints focus on cleanliness, with frequent reports of unhygienic bedding and debris left in rooms. There are also consistent mentions of unprofessional front desk service and poor communication.
Guests often express frustration with aging facilities and the policy of charging extra for basic amenities like fresh towels and linens. Operational issues, such as billing discrepancies and check-in delays, are also frequently highlighted in reviews.
Strengths
Kitchenette facilities allow for basic self-catering
Good to Know
Repeated reports of poor room cleanliness
Unprofessional and rude front desk staff
Additional charges for basic services like towel and linen changes
Recommended For
Not applicable — Due to recurring hygiene and service issues, it is difficult to recommend this property to general travelers.
Ratings by Booking Site
Overall 5.5/10 · 2 sites · Based on 132 reviews
Guest Reviews
2 booking sites · 132 reviews
Frequently Mentioned
Booking.com
Agoda
·
Solo traveler
Nearby
Google MapsLoading map...
FAQ
Some rooms are equipped with a kitchen including a refrigerator, microwave, and stovetop for basic cooking.
Many guests have raised concerns regarding room cleanliness and hygiene maintenance.
There are multiple reports stating that additional fees are charged for these basic services.
There are recurring complaints about the front desk staff being unprofessional and unfriendly.
Some guests have noted that the location is convenient with several restaurants and amenities in the area.









