Hotel Analysis
Based on 4 sites · 1,110 reviews
Located in San Antonio, Texas, this hotel focuses on providing practical accommodations with kitchenettes suitable for extended stays. It attracts budget-conscious travelers with its convenient location near the highway, free parking, and on-site laundry facilities.
However, guest experiences are sharply divided. While some guests report satisfactory stays, citing clean rooms and helpful staff, a significant number of reviews consistently raise serious concerns regarding hygiene. Recurring complaints about pest issues and poor room maintenance are common.
Additionally, there is a stark contrast in feedback regarding on-site management and customer service. While some guests praise the professional service, others report difficulties in communication and unprofessional behavior, suggesting that potential guests should exercise caution.
Strengths
Some guests report that rooms are clean and well-maintained
Convenient location near the highway makes it easy for those traveling by car
On-site laundry facilities are useful for extended stays
Helpful and professional service from certain staff members is highlighted in positive reviews
Good to Know
Numerous reviews repeatedly mention issues with pests like cockroaches
Frequent complaints regarding broken room facilities and poor cleaning standards
Reports of unprofessional management behavior and difficulties in communication
Recommended For
Budget travelers — Suitable for those looking for affordable accommodation with kitchenette facilities.
Road travelers — Worth considering if free parking and highway accessibility are priorities.
Ratings by Booking Site
Overall 4.9/10 · 4 sites · Based on 1,110 reviews
Guest Reviews
4 booking sites · 1,110 reviews
Frequently Mentioned
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
WoodSpring Suites San Antonio Fort Sam has received a rating of 7.4/10 from 50 guests.