Hotel Analysis
Based on 4 sites · 1,181 reviews
Located in Kankakee, Illinois, Wyndham Garden Kankakee offers a convenient location. Guests generally appreciate the friendly staff and the cleanliness of some rooms.
On the other hand, there are recurring complaints regarding facility aging. Many guests express disappointment as key amenities like the pool and hot tub are often closed or under renovation. Issues such as worn furniture, hygiene concerns, and the lack of included breakfast are also frequently noted.
Overall, the consensus is that the hotel is in urgent need of hardware updates. While the location is a plus, travelers who prioritize facility usage should verify the current operational status before booking.
Strengths
Many guests praise the friendly and helpful staff
The location is convenient for travelers
Some guests expressed satisfaction with room cleanliness
Good to Know
Key amenities like the pool and hot tub are frequently unavailable
Facility aging leads to worn furniture and hygiene issues
Breakfast inclusion is often unclear, and service operations are inconsistent
Recommended For
Business travelers — Reviews mention the convenient location and helpful staff make it suitable for a short overnight stay.
Budget-conscious travelers — It may be worth considering if you are looking for a place just to sleep rather than use amenities.
Ratings by Booking Site
Overall 8.0/10 · 4 sites · Based on 1,181 reviews
Guest Reviews
4 booking sites · 1,181 reviews
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FAQ
Many guests have noted that the pool and hot tub are often not in operation. It is recommended to contact the hotel directly before your visit to verify current availability.
There are many reviews stating that it is unclear whether breakfast is included. You should verify this during booking or ask at the front desk upon check-in.
Many reviews suggest the rooms are somewhat outdated. Some guests have expressed concerns regarding worn furniture or cleanliness, so please keep this in mind.
The location and accessibility are generally well-regarded. It is relatively easy to get around the Kankakee area from this hotel.
The consensus is that the staff is friendly and helpful. Satisfaction with the service is generally high.