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Based on 2 sites · 364 reviews
Located in Urumqi, Xiyu International Hotel currently faces significant criticism from guests due to facility aging, despite its past reputation. While it offers accessibility to major landmarks and transport hubs, negative feedback regarding room conditions and service quality is frequent.
Guests consistently point out poor cleanliness. Complaints regarding worn-out furniture, unmaintained amenities, and damaged linens are common. Additionally, reports of missing breakfast services and unfriendly staff interactions suggest a decline in overall service standards.
Overall, the hotel is in urgent need of maintenance. Travelers seeking a comfortable stay may find this property unsuitable. It is highly recommended to carefully review recent guest feedback regarding room conditions and service before booking.
Convenient location near major Urumqi attractions and transport hubs
Frequent reports of poor room cleanliness
Outdated furniture and amenities with poorly maintained linens
Unfriendly staff and lack of proper service
None — Due to prevailing negative reviews regarding facility and service quality, it is difficult to recommend this property.
Overall 8.2/10 · 1 sites · Based on 364 reviews
1 booking sites · 364 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Solo traveler
According to recent guest reviews, there are frequent complaints about poor room cleanliness, with many noting that linens and amenities are poorly maintained.
Some guests have reported that even when booking with a breakfast option, the service was not actually provided.
There are recurring reports of unfriendly staff and a general lack of quality service.
The hotel is located near major parks and university areas in Urumqi, making it convenient for travel.
Many guests have pointed out that furniture and appliances, such as refrigerators, are outdated and poorly maintained.
