Four Seasons Hotel Tokyo at Otemachi vs Shangri-La Tokyo

Same City · Tokyo Distance: 0.8km
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Overview

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Four Seasons Hotel Tokyo at Otemachi

★★★★★ 5-Star
9.3 356
Tokyo
View Details →

Shangri-La Tokyo

★★★★★ 5-Star
9.2 718
Tokyo
View Details →

Live Price Comparison

Site Four Seasons Ho... Shangri-La Tokyo
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Rating Comparison by Booking Site

Site Four Seasons Ho... Shangri-La Tokyo
Agoda
9.3 (357)
9.3 (726)
Expedia
-
9.6 (605)
Trip.com
-
9.6 (125)
Overall Average
9.3 (357)
9.2 (1,456)

Strengths & Weaknesses

Four Seasons Hotel Tokyo at Otemachi Shangri-La Tokyo
Strengths Strengths
+ Many reviews praise clean, stylish rooms and excellent views + Many reviews praise the convenience of transportation and shopping right next to Tokyo Station
+ Attentive staff service and quick responses are repeatedly mentioned + Rooms are spacious, clean, with great views repeatedly mentioned
+ Delicious breakfast, room service, and great lobby bar cocktails + Staff are friendly, remember names, and service is impressive
+ Convenient location near subway station is commonly noted + Club lounge food and pool·gym facilities are comfortable
+ Bedding and cleanliness are excellent across reviews
Weaknesses Weaknesses
- Some reviews say beds are too soft and uncomfortable - Some complaints about extra hold beyond reservation at check-in
- Complaints about stained pillow covers during cleaning - Repeated mentions of lacking jacuzzi or sauna in pool
- Business travelers note dim atmosphere and suboptimal service - Complaints about certain staff attitude or insufficient cleaning

Recommended For

Families Couples View Seekers

Recommended For

Business Travelers Families Couples

Guest Reviews

Four Seasons Hotel Tokyo at Otemachi

Trip.com 10 Family

Cleanest and most stylish hotel, extra bed prepared in advance for comfort

Trip.com 10 Friends

Breakfast delicious, staff friendly, great stay

Trip.com 10 Solo

Immediate room change and rest space provided, top views and service

Agoda 10 Family with young children

Everything excellent, attentive service and delicious food

Agoda 10 Couple

Clean, handled room continuity request well

Shangri-La Tokyo

Agoda 9.3 Solo Traveler

Clean spacious room friendly staff

Expedia 10.0 Couple

Excellent location best service late checkout

Expedia 10.0 Solo

Club lounge check-in staff remember names great food

Trip.com 10.0 Family

Good location helpful staff great room service

Trip.com 10.0 Family

Comfortable bedding spotless fast service

Location Comparison

Distance: 0.8km

Four Seasons Hotel Tokyo at Otemachi View Details → Shangri-La Tokyo View Details →

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