Holiday Inn Express & Suites Portales By IHG vs Comfort Inn Portales

Same City · Portales (NM) Distance: 2.2km

Overview

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Holiday Inn Express & Suites Portales By IHG

★★ 2-Star
8.4 12
Portales (NM)
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Comfort Inn Portales

★★ 2-Star
8.9 12
Portales (NM)
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Live Price Comparison

Site Holiday Inn Exp... Comfort Inn Por...
Agoda Checking Checking
Booking.com Checking Checking
Expedia Checking Checking
Trip.com Checking Checking

Rating Comparison by Booking Site

Site Holiday Inn Exp... Comfort Inn Por...
Agoda
8.4 (278)
8.9 (14)
Booking.com
8.5 (136)
8.0 (129)
Expedia
8.6 (369)
9.0 (422)
Trip.com
8.4 (71)
9.0 (98)
Overall Average
8.4 (854)
8.9 (663)

Strengths & Weaknesses

Holiday Inn Express & Suites Portales By IHG Comfort Inn Portales
Strengths Strengths
+ High guest satisfaction with the variety and quality of breakfast + Many guests praise the overall cleanliness and maintenance of the rooms
+ Convenient location near the university and major local facilities + Repeated feedback highlights that the bedding is comfortable for a good night's sleep
+ Friendly and helpful staff service + Staff are friendly and the check-in process is highly efficient
+ The breakfast menu is considered varied and satisfying by many guests
Weaknesses Weaknesses
- Frequent issues with room key cards requiring multiple trips to the front desk - Some guests report noise issues when the air conditioning is running
- Reports of poor bedding hygiene or foreign objects found in rooms - There are reviews mentioning low shower water pressure or difficulty adjusting hot water
- Signs of facility aging and occasional low water pressure in some rooms - The parking lot is small, which can make parking inconvenient

Recommended For

Business Travelers Families

Recommended For

Solo Travelers Transit Travelers

Guest Reviews

Holiday Inn Express & Suites Portales By IHG

Expedia 10.0 Other

Great all the way around and great breakfast

Trip.com 10.0 Couple

The hotel was clean, safe, and the breakfast was fresh and tasty

Trip.com 6.0 Family

Had to keep asking for towels and lost hot water pressure halfway through the stay

Trip.com 6.0 Other

Had to refuse the first room due to condition and the pullout bed in the second room was broken

Comfort Inn Portales

Agoda 10.0 Solo Traveler

Perfect location, friendly staff, and spacious, clean rooms.

Trip.com 10.0 Other

Comfortable beds and great breakfast options.

Trip.com 4.0 Other

The AC fan was too noisy, making it difficult to sleep.

Booking.com 3.2 Other

Very comfortable beds and clean common areas.

Hard to adjust shower water temperature and limited gluten-free breakfast options.

Location Comparison

Distance: 2.2km

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