Portales (NM) Holiday Inn Express & Suites Portales By IHG - Real Guest Reviews & Booking Info

  • ✓ Ratings from 4 booking sites
  • ✓ 2-Star Accommodation in Portales (NM)
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Portales (NM) Holiday Inn Express & Suites Portales By IHG 2-Star Accommodation room
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Portales (NM) · Accommodation ·

Holiday Inn Express & Suites Portales By IHG - Portales (NM) 2-Star Accommodation

8.5/10
Expedia 8.6 · Booking.com 8.5 · Agoda 8.4 · Trip.com 8.4
Check-in 15:00 | Check-out 11:00

Hotel Analysis

Based on 4 sites · 854 reviews

Located in Portales, New Mexico, near Eastern New Mexico University, this hotel is a frequent choice for visitors. Overall, guests express satisfaction with the breakfast service and the convenient location, making it a reliable option for business travelers and university visitors.

Strengths

High guest satisfaction with the variety and quality of breakfast

Convenient location near the university and major local facilities

Friendly and helpful staff service

Good to Know

Frequent issues with room key cards requiring multiple trips to the front desk

Reports of poor bedding hygiene or foreign objects found in rooms

Signs of facility aging and occasional low water pressure in some rooms

Recommended For

Business Travelers — Efficient location near the university and major institutions for work-related visits

Families — Preferred by families with children due to complimentary breakfast and pool facilities

Ratings by Booking Site

Overall 8.5/10 · 4 sites · Based on 854 reviews

Guest Reviews

4 booking sites · 854 reviews

Frequently Mentioned

Breakfast Location Cleanliness Facility aging
10.0 · Expedia · Other
+ Great all the way around and great breakfast
10.0 · Trip.com · Couple
+ The hotel was clean, safe, and the breakfast was fresh and tasty
6.0 · Trip.com · Family
- Had to keep asking for towels and lost hot water pressure halfway through the stay
6.0 · Trip.com · Other
- Had to refuse the first room due to condition and the pullout bed in the second room was broken
See All 854 Reviews
Expedia 369 Agoda 278 Booking.com 136 Trip.com 71

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FAQ

Yes, it is located near Eastern New Mexico University, making it very convenient for visitors.

Many guests have provided positive feedback regarding the freshness and variety of the breakfast options.

Some guests have reported inconvenience due to key card malfunctions, requiring multiple visits to the front desk.

It is generally preferred by families due to the availability of a pool and complimentary breakfast.

While most guests find the rooms clean, some have noted issues with bedding hygiene or maintenance, so checking the room upon arrival is recommended.

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