Shangri-La Tokyo vs Mandarin Oriental, Tokyo

Same City · Tokyo Distance: 0.6km
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Overview

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Shangri-La Tokyo

★★★★★ 5-Star
9.2 718
Tokyo
View Details →

Mandarin Oriental, Tokyo

★★★★★ 5-Star
9.2 857
Tokyo
View Details →

Live Price Comparison

Site Shangri-La Tokyo Mandarin Orient...
Agoda
Booking.com
Expedia
Trip.com
라쿠텐트래블

Rating Comparison by Booking Site

Site Shangri-La Tokyo Mandarin Orient...
Agoda
9.3 (726)
9.2 (872)
Booking.com
-
9.1 (548)
Expedia
9.6 (605)
9.6 (466)
라쿠텐트래블
-
9.2 (47)
Trip.com
9.6 (125)
9.5 (129)
Overall Average
9.2 (1,456)
9.2 (2,062)

Strengths & Weaknesses

Shangri-La Tokyo Mandarin Oriental, Tokyo
Strengths Strengths
+ Many reviews praise the convenience of transportation and shopping right next to Tokyo Station + High-floor room views are frequently praised
+ Rooms are spacious, clean, with great views repeatedly mentioned + Staff's attentive and kind service is repeatedly mentioned
+ Staff are friendly, remember names, and service is impressive + Room service and restaurant food praised as delicious and upscale
+ Club lounge food and pool·gym facilities are comfortable + Clean and spacious rooms feel comfortable, common feedback
+ Bedding and cleanliness are excellent across reviews
Weaknesses Weaknesses
- Some complaints about extra hold beyond reservation at check-in - Check-in wait times are long in some reviews
- Repeated mentions of lacking jacuzzi or sauna in pool - Some food waits take too long
- Complaints about certain staff attitude or insufficient cleaning - Rooms feel slightly dated in scattered comments

Recommended For

Business Travelers Families Couples

Recommended For

Couples Business travelers Families with infants

Guest Reviews

Shangri-La Tokyo

Agoda 9.3 Solo Traveler

Clean spacious room friendly staff

Expedia 10.0 Couple

Excellent location best service late checkout

Expedia 10.0 Solo

Club lounge check-in staff remember names great food

Trip.com 10.0 Family

Good location helpful staff great room service

Trip.com 10.0 Family

Comfortable bedding spotless fast service

Mandarin Oriental, Tokyo

라쿠텐트래블 5.0 Solo

Great Skytree view and varied breakfast options satisfying

Agoda 9.6 Couple

Stunning views fragrant atmosphere, requests handled professionally

Agoda 10.0 Couple

Staff top-tier friendly, location right above subway

Booking.com 4.0 Other

Room view service all perfect, concierge best

Long checkout wait

Expedia 10.0 Other

Immaculate service outstanding perfect location

Location Comparison

Distance: 0.6km

Shangri-La Tokyo View Details → Mandarin Oriental, Tokyo View Details →

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