The Ritz-Carlton, Cleveland vs Hilton Garden Inn Cleveland Airport

Same City · Cleveland (OH) Distance: 15.0km
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Overview

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The Ritz-Carlton, Cleveland

★★★★★ 5-Star
9.6 1
Cleveland (OH)
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Hilton Garden Inn Cleveland Airport

★★★ 3-Star
7.9 18
Cleveland (OH)
View Details →

Live Price Comparison

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Rating Comparison by Booking Site

Site The Ritz-Carlto... Hilton Garden I...
Agoda
9.6 (1)
8.5 (603)
Booking.com
7.5 (20)
8.5 (231)
Expedia
9.0 (282)
-
Trip.com
8.7 (60)
8.7 (112)
Overall Average
9.6 (363)
7.9 (946)

Strengths & Weaknesses

The Ritz-Carlton, Cleveland Hilton Garden Inn Cleveland Airport
Strengths Strengths
+ Kind and attentive staff service + Convenient complimentary shuttle service to the airport and rental car center
+ Central location near major stadiums and the casino + Most guests are satisfied with the overall cleanliness of the rooms
+ Satisfying service and benefits when using the club room + Excellent proximity to the airport, ideal for travelers on the go
Weaknesses Weaknesses
- Room aging and lack of maintenance - Reports of inconsistent front desk service and booking issues
- Cleanliness and odor issues in some rooms - Some feedback regarding aging facilities and maintenance lapses
- Facility management falling short of brand reputation - Mixed reviews concerning the quality of on-site dining

Recommended For

Business travelers Sports fans

Recommended For

Airport Travelers Business Travelers

Guest Reviews

The Ritz-Carlton, Cleveland

Expedia 10.0 Other

Staff were very friendly and rooms were clean

Trip.com 4.0 Family

Bar staff service was excellent

Housekeeping service was disappointing

Hilton Garden Inn Cleveland Airport

Agoda 9.2 Group

Clean rooms and convenient airport shuttle service

Trip.com 10 Business

Friendly front desk staff and helpful early check-in

Booking.com 3.2

Bathroom shower door would not stay closed

Location Comparison

Distance: 15.0km

The Ritz-Carlton, Cleveland View Details → Hilton Garden Inn Cleveland Airport View Details →

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