Cleveland (OH) The Ritz-Carlton, Cleveland - Real Guest Reviews & Booking Info

  • ✓ Ratings from 4 booking sites
  • ✓ 5-Star Accommodation in Cleveland (OH)
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Cleveland (OH) The Ritz-Carlton, Cleveland 5-Star Accommodation room
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Cleveland (OH) · Accommodation ·

The Ritz-Carlton, Cleveland - Cleveland (OH) 5-Star Accommodation

8.9/10
Agoda 9.6 · Expedia 9.0 · Trip.com 8.7 · Booking.com 7.5
Check-in 16:00 | Check-out 11:00

Hotel Analysis

Based on 4 sites · 363 reviews

Located in the heart of Cleveland, this luxury hotel offers excellent accessibility to major stadiums and the casino. Many guests highly praise the staff's kindness and service, with club-level guests reporting particularly high satisfaction.

Strengths

Kind and attentive staff service

Central location near major stadiums and the casino

Satisfying service and benefits when using the club room

Good to Know

Room aging and lack of maintenance

Cleanliness and odor issues in some rooms

Facility management falling short of brand reputation

Recommended For

Business travelers — Good city accessibility and professional staff service

Sports fans — Walking distance to Rocket Arena and major stadiums

Ratings by Booking Site

Overall 8.9/10 · 4 sites · Based on 363 reviews

Guest Reviews

4 booking sites · 363 reviews

Frequently Mentioned

Friendly staff Location Aging
10.0 · Expedia · Other
+ Staff were very friendly and rooms were clean
4.0 · Trip.com · Family
+ Bar staff service was excellent
- Housekeeping service was disappointing
See All 363 Reviews
Expedia 282 Trip.com 60 Booking.com 20 Agoda 1

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FAQ

Yes, it is within walking distance of Rocket Arena and other major stadiums, making it very convenient for sports fans.

Most guests find the rooms clean, though some have noted concerns regarding aging facilities or housekeeping consistency.

The majority of reviews highlight the staff as being very friendly, professional, and helpful.

The hotel has a pet-friendly policy allowing up to two pets per room.

Guests who stay in Club Level rooms often report high satisfaction with the exclusive services and benefits provided.

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