Hotel Analysis
Based on 3 sites · 479 reviews
A 3-star ryokan in Yamagata's Zao Onsen area. Guests frequently mention private onsens and ski resort access in reviews.
Reviews across sites repeatedly praise the 'friendly and attentive staff.' It's right in front of the bus stop, making it easy to move luggage, and free shuttles to ski lifts are a big plus. Private onsens bookable per room allow relaxed enjoyment alone or with family. Meals are fresh and delicious, a common highlight.
Some reviews note issues with room or yukata cleanliness. The traditional ryokan vibe feels dated to some.
Ideal for ski trips, couples, or families seeking onsens.
Strengths
Staff friendliness and attentiveness repeated across sites
Right by bus stop, easy access with free shuttle to ski lifts highlighted often
Private onsens easy to book and relaxing, common praise
Fresh and delicious meals frequently mentioned
Good to Know
Some mention yukata or room cleanliness issues
Traditional ryokan style feels dated to some
Recommended For
Skiers — Bus stop front with shuttle service makes ski access easy, per reviews
Couples — Private onsens for relaxed enjoyment, repeated relaxing feedback
Families — Spacious rooms, family onsens, high meal satisfaction
Groups — Helpful staff and location ease luggage handling
Ratings by Booking Site
Overall 9.2/10 · 3 sites · Based on 479 reviews
Guest Reviews
3 booking sites · 479 reviews
Frequently Mentioned
Agoda
·
Couple
Agoda
·
Couple
Expedia
·
Family
Trip.com
·
Family
Agoda
·
Couple
Nearby
Google MapsLoading map...
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Gokannoyu Tsuruya has received a rating of 9.3/10 from 111 guests.