Hotel Analysis
Based on 3 sites · 11,296 reviews
A 5-star resort hotel in the heart of Jeju's Jungmun Tourist District. Guest reviews most frequently mention the friendly staff service and family-friendly facilities.
Across multiple booking sites, comments like 'staff take great care from check-in to check-out' are common. The pool is spacious and warm, great for kids, and the breakfast buffet is delicious. Families booking packages with free sauna and bowling are especially satisfied.
Some reviews note rooms feel dated with non-renovated ones assigned, and minor issues like pool area cleanliness or shower mold are pointed out. Separate building assignments can be inconvenient.
Ideal for families or couples seeking a relaxing Jeju getaway. Perfect for comfortable time near nature.
Strengths
Staff's friendly and attentive service repeatedly mentioned in reviews
Spacious warm pool especially loved by families
Delicious and varied breakfast and brunch buffets praised often
Free sauna and bowling packages offer great value
Good to Know
Non-renovated older rooms sometimes assigned
Some complaints about pool area cleanliness or shower mold
Inconvenient movement when assigned to separate building
Recommended For
Couples — Romantic breakfast buffet and walkways, great staff service
Ratings by Booking Site
Overall 9.2/10 · 2 sites · Based on 11,296 reviews
Guest Reviews
2 booking sites · 11,296 reviews
Frequently Mentioned
Agoda
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Family with infants/kids
Agoda
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Family with infants/kids
Agoda
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Couple
여기어때
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Family
여기어때
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Solo
추천 영상
Nearby
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FAQ
What are the check-in/check-out times at LOTTE HOTEL JEJU?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
LOTTE HOTEL JEJU has received a rating of 9.1/10 from 10,102 guests.