Hotel Analysis
Based on 4 sites · 2,474 reviews
A 2.5-star hotel in Madison's commercial district. Guests frequently mention clean and comfortable rooms in reviews.
Reviews across booking sites highlight its convenience for drive trips right off the highway, easy access to malls and airports. Friendly staff, quiet setting, and tasty breakfast get lots of praise. Families find it decent for stays with kids.
However, the pool is often cold or closed due to heating issues, drawing complaints. Some rooms have wall stains, dated furniture, or weak shower pressure maintenance issues.
Strengths
Many reviews say rooms are clean with comfortable beds
Convenient location near highway and mall repeated in feedback
Staff friendliness and quiet atmosphere praised
Breakfast tasty and good value mentioned often
Good to Know
Pool often cold or closed due to no heating
Dated facilities with wall stains and furniture complaints
Some rooms have TV issues or weak shower pressure
Recommended For
Families — Kids stay free policy and high breakfast satisfaction with clean rooms in reviews
Drive travelers — Right off highway for easy access repeated in feedback
Short-term business — Near airport and university, friendly staff noted
Ratings by Booking Site
Overall 8.0/10 · 4 sites · Based on 2,478 reviews
Guest Reviews
4 booking sites · 2,478 reviews
Frequently Mentioned
Trip.com
·
Family
Expedia
·
Couple
Booking.com
·
Solo
Agoda
·
Family with young children
Nearby
Google MapsLoading map...
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Best Western East Towne Suites has received a rating of 8.0/10 from 1,090 guests.