Hotel Analysis
Based on 3 sites · 981 reviews
A 4-star resort nestled in the mountains of Hakuba. Reviews frequently mention the onsen in snow-covered scenery and free snacks.
Across booking sites, guests repeat that 'the onsen is clean and skin feels smooth.' Lounge offers unlimited evening snacks and drinks, with high satisfaction for French full-course dinners and buffet breakfasts. Staff's friendly service and shuttle to ski areas are commonly praised.
However, some complaints note the remote location requires shuttle scheduling and reservations. Winter indoor-outdoor movement feels cold, and room floor noise is mentioned.
Great for ski-trip families or couples. Onsen and lounge fill the day at the resort.
Strengths
Onsen is clean and good for skin, repeated across sites
Lounge free snacks and drinks unlimited and convenient
Staff's friendly service and attentiveness commonly praised
Buffet breakfast and French dinner menus delicious
Shuttle helps ski access per families and groups
Good to Know
Shuttle to ski areas limited schedule and needs reservation
Remote location means cold winter indoor-outdoor walks
Some rooms have floor noise or dated smells
Recommended For
Ski families — Kids enjoy onsen and snacks, shuttles to slopes praised
Couples — Snow views with private baths easy to book
Groups — Lounge and karaoke keep everyone entertained
Onsen lovers — Varied baths and free drinks appealing
Ratings by Booking Site
Overall 9.1/10 · 3 sites · Based on 981 reviews
Guest Reviews
3 booking sites · 981 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Agoda
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Family
Trip.com
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Family
Trip.com
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Family
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Sierra Resort Hakuba has received a rating of 9.2/10 from 599 guests.
