Hotel Analysis
Based on 2 sites · 824 reviews
A 3-star hotel in the heart of Hakuba ski resort. Reviews frequently mention the 5-15 minute walk to ski lifts and plazas.
Guests across booking sites praise the staff's friendliness and helpful service. They assist with bus pickups, taxi bookings, and restaurant reservations, and English is well-spoken. Rooms are spacious and clean, with high praise for breakfast quality. Onsen and restaurant also get positive mentions.
Some note the uphill walk can be slippery and dangerous in ski boots, and bathrooms feel a bit dated. Minor complaints about dining ambiance and price.
Especially satisfying for ski travelers and families.
Strengths
Many reviews note the convenient walking distance to ski lifts and plazas
Staff are friendly and proactively helpful in English
Rooms are spacious and clean, with great breakfast praised repeatedly
High satisfaction with onsen and restaurant services
Good to Know
Uphill walk slippery and dangerous in ski boots
Bathrooms feel somewhat dated
Some complaints about dining ambiance and price
Recommended For
Skiers — Walking distance to lifts and ski storage convenience repeated
Couples — Many satisfied with clean rooms and staff service
Families — High satisfaction from families with kids on location and staff help
Solo travelers — Good for relaxation with onsen and breakfast
Ratings by Booking Site
Overall 8.8/10 · 2 sites · Based on 824 reviews
Guest Reviews
2 booking sites · 824 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Agoda
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Family with teens
Agoda
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Couple
Booking.com
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Solo
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
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