Hotel Analysis
Based on 3 sites · 2,221 reviews
A 3-star hotel in Cau Giay, Hanoi. Guest reviews frequently mention the staff's friendliness and easy access to nearby amenities.
Reviews across booking sites repeatedly praise the 'friendly and helpful staff.' The bed is comfortable, and some enjoy the city view from the roadside location. Nearby restaurants and convenience stores make it convenient for business trips or short stays.
However, cleanliness is a major complaint. Floors with hair or dust, mold stains, and sewer smells appear in multiple reviews. Road noise and AC/elevator sounds are also issues.
It's a decent choice for business travelers or solo guests due to location and staff service.
Strengths
Staff friendliness and helpfulness repeated across multiple sites
Comfortable bed mentioned frequently
Roadside location convenient for nearby restaurants and transport
City view rooms pretty at night
Good to Know
Poor cleanliness with floor hair/dust/mold stains repeated
Road noise and elevator/AC sounds frequently complained
Sewer/drain smells in multiple reviews
Recommended For
Business travelers — Convenient location and friendly staff praised especially by business guests
Solo travelers — Comfortable bed and nearby access suit short stays
Couples — City views and staff service satisfying
Ratings by Booking Site
Overall 7.9/10 · 3 sites · Based on 2,221 reviews
Guest Reviews
3 booking sites · 2,221 reviews
Frequently Mentioned
Agoda
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Business traveler
Agoda
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Solo traveler
Trip.com
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Business traveler
Trip.com
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Couple
Booking.com
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FAQ
What are the check-in/check-out times at Coco Hanoi Hotel?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Coco Hanoi Hotel has received a rating of 7.9/10 from 1,297 guests.