Kigali Serena Hotel - Real Guest Reviews & Booking Info

  • ✓ Ratings from 4 booking sites
  • ✓ 5-Star Hotel in Kigali
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Kigali Kigali Serena Hotel 5-Star Hotel room
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Luxury Travel Expert Reviewed by Luxury Travel Expert
Kigali · Hotel ·

Kigali Serena Hotel - Kigali 5-Star Hotel

8.9/10
Expedia 9.2 · Agoda 8.9 · Trip.com 8.9 · Booking.com 8.7
Airport Transfer Free Wi-Fi (All Rooms) Currency Exchange 온수 욕조
Check-in 12:00 | Check-out 12:00

Hotel Analysis

Based on 4 sites · 1,205 reviews

A 5-star luxury hotel in Kigali. Guest reviews frequently praise the friendly staff service and excellent breakfast.

Strengths

Staff friendliness and helpfulness repeated across sites

Breakfast buffet diverse and delicious in many reviews

Beautiful and enjoyable pool praised often

Clean and spacious rooms commonly noted as comfortable

Good to Know

Rooms and facilities dated, need maintenance complaints

Bathroom sink/shower issues repeatedly mentioned

Recommended For

Business travelers — Proximity to airport and staff service highly rated in business reviews

Families — Pool, free kids policy, friendly staff satisfy family reviews

Couples — Quiet atmosphere and clean rooms comfortable in couple reviews

Check best prices for this hotel

Ratings by Booking Site

Overall 8.9/10 · 4 sites · Based on 1,205 reviews

Guest Reviews

4 booking sites · 1,205 reviews

Frequently Mentioned

Staff Breakfast Pool Cleanliness Maintenance Dated
10.0 · Trip.com · Business
+ Excellent staff service and impressive breakfast
10.0 · Expedia · Couple
+ Friendly staff, stunning pool, great breakfast
10.0 · Booking.com · Solo
+ Beautiful pool, fabulous breakfast, amazing staff
10.0 · Agoda · Couple
+ Clean rooms and excellent service
4.0 · Trip.com · Couple
- Small rooms, average service, not 5-star value
See All 1,205 Reviews
Agoda 541 Booking.com 440 Expedia 175 Trip.com 49

추천 영상

Kigali Serena Hotel (Rwanda): full tour + visit to Genocide Memorial
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Kigali Serena Hotel (Rwanda): full tour + visit to Genocide Memorial

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OUR BEAUTIFUL RWANDA HOTEL TOUR || SERENA HOTEL KIGALI
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OUR BEAUTIFUL RWANDA HOTEL TOUR || SERENA HOTEL KIGALI

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KIGALI SERENA HOTEL -KIGALI RWANDA|Best 5 star luxury hotel |Conference Centre🇷🇼 |Full tour & Review
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KIGALI SERENA HOTEL -KIGALI RWANDA|Best 5 star luxury hotel |Conference Centre🇷🇼 |Full tour & Review

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FAQ

What are the check-in/check-out times at Kigali Serena Hotel?

Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.

What do guests say about this hotel?

Kigali Serena Hotel has received a rating of 8.9/10 from 527 guests.

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