Hotel Analysis
Based on 4 sites · 18,497 reviews
A 4-star hotel in Hakata, Fukuoka. The most repeated praise in guest reviews is the 'perfect location.' Right by the Naka River with subway just 1 minute away, making trips to the airport, Hakata Station, and Tenjin easy.
Reviews across booking sites commonly mention 'clean and spacious rooms' and 'friendly staff.' Many note Korean-speaking staff helping without language barriers. Don Quijote, Ichiran Ramen main branch, and convenience stores are nearby, so shopping and dining are convenient. River-view rooms get repeated compliments for pretty night views.
Some complaints include the small laundry room causing long waits for machines. Single rooms feel cramped to some. Breakfast menu stays similar daily.
High satisfaction for tourists and business travelers due to location. Ideal for those with lots of luggage needing easy access.
Strengths
Repeated reviews say subway 1 min away makes airport, Hakata, Tenjin trips very easy
Common across sites: rooms clean with spacious bathrooms
Many mentions of friendly staff, including Korean speakers helping out
Don Quijote, Ichiran main branch, convenience stores right nearby for easy shopping and meals
Nakas River view rooms praised for pretty night views
Good to Know
Small laundry room leads to long waits for washers and dryers, repeated complaints
Single rooms feel cramped per some reviews
Breakfast menu similar every day per comments
Recommended For
Couples — Many couple reviews praise location and pretty river night views
Solo travelers — Easy subway access and spacious rooms good for solo stays
Families — Nearby shopping and dining make family trips convenient
Business travelers — Close to stations with helpful staff per reviews
Ratings by Booking Site
Overall 8.6/10 · 5 sites · Based on 18,570 reviews
Guest Reviews
5 booking sites · 18,570 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Couple
Expedia
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Solo
Trip.com
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Family
Booking.com
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Couple
추천 영상
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hakata Excel Hotel Tokyu has received a rating of 8.6/10 from 11,395 guests.