Hotel Analysis
Based on 2 sites · 69 reviews
A 2-star apartment in Hakuba's natural surroundings. Guests frequently mention the proximity to ski lifts and spacious, comfortable rooms in reviews.
Reviews across sites repeatedly praise 'friendly and helpful staff.' Names like Dave, Takami, and Mike come up often, with mentions of welcome baskets and dinner bookings. Rooms are modern and clean, with a large ski drying room making gear management easy. Location is walkable to Happo-One lift, 5-8 min drive to shops and restaurants.
Some complaints note the dryer's weak drying and inconvenience carrying heavy ski bags without an elevator.
Suits families, groups, and ski trips well. Free for kids and spacious layout are pluses.
Strengths
Overwhelming reviews praise friendly, helpful staff with mentions of welcome baskets and bookings
Rooms repeatedly called spacious, modern, and clean
Ski-friendly location and large drying room praised for convenience
Comfortable beds and bedding frequently mentioned
Good to Know
Dryer doesn't dry clothes enough, per some reviews
No elevator makes carrying heavy ski bags inconvenient
Recommended For
Families with kids — High satisfaction in family reviews, kids stay free mentioned
Groups — Groups praise location and staff help repeatedly
Skiers — Proximity to lifts and drying room convenience repeated
Ratings by Booking Site
Overall 9.8/10 · 2 sites · Based on 69 reviews
Guest Reviews
2 booking sites · 69 reviews
Frequently Mentioned
Agoda
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Family with young children
Agoda
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Group
Booking.com
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Group
Booking.com
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Ski trip
Booking.com
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Family
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hakuba Grand Apartments has received a rating of 0.0/10 from 0 guests.