Hotel Analysis
Based on 4 sites · 4,923 reviews
A 4.5-star boutique hotel opened in 2023 in central Shibuya, Tokyo. Guests frequently mention the convenience of Shibuya Scramble Crossing, shopping, and restaurants all within walking distance.
Reviews across sites repeatedly praise the 'friendly and attentive staff.' Families especially appreciate baby bottle sterilizers and diaper bins provided without request, along with cleanliness, modern interiors, and excellent breakfast. Concierge helps with transport and restaurant recommendations.
However, some note rooms are small and overpriced. Occasional complaints about street smells, cleaning lapses, and staff attitude.
Ideal for couples or families exploring Shibuya on foot with shopping and dining.
Strengths
Overwhelming reviews praise the top location with Shibuya Scramble, shops, and restaurants within walking distance
Staff's friendliness and attentiveness, especially kid amenities, repeatedly mentioned in family reviews
Clean rooms, modern design, and comfortable bedding get frequent praise
Breakfast variety and quality highly rated across sites
Good to Know
Multiple reviews complain rooms are small and overpriced
Street smells around the hotel repeatedly noted
Occasional mentions of cleaning lapses or staff attitude issues
Recommended For
Couples — Convenient access to Shibuya shopping and dining frequently mentioned for dates
Families with kids — High satisfaction in reviews for kid amenities and spacious rooms when selected
Shoppers — Central to Don Quijote and stores, great for exploring
Ratings by Booking Site
Overall 9.2/10 · 4 sites · Based on 4,923 reviews
Guest Reviews
4 booking sites · 4,923 reviews
Frequently Mentioned
Expedia
·
Family
Agoda
·
Family with young kids
Agoda
·
Couple
Booking.com
·
Couple
Trip.com
·
Family
추천 영상
Nearby
Google MapsLoading map...
Tokyo Popular Tours & Activities
View all activities →This post contains affiliate links and we may earn a commission.
FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Hotel Indigo Tokyo Shibuya By IHG has received a rating of 9.2/10 from 833 guests.