Hotel Analysis
Based on 3 sites · 615 reviews
This 3-star hotel is located near George Bush Intercontinental Airport in Houston. While many guests choose it for its proximity to the airport, there are recurring reports regarding the aging facilities and poor maintenance.
Aggregated reviews across various platforms highlight significant dissatisfaction with hygiene and maintenance, including complaints about moldy odors in rooms, unclean bathrooms, and damaged furniture. Additionally, the unreliability of the shuttle service and the lack of breakfast services are frequently cited as major drawbacks.
While some guests appreciate the convenient location and the presence of security personnel in the parking lot, the overall sentiment remains largely negative. Travelers looking for a place to stay near the airport should carefully consider the reported condition of the facilities.
Strengths
Convenient location near the airport for travelers
Good to Know
Musty/moldy odors and poor hygiene in rooms
Significant facility aging and damaged furniture
Unreliable shuttle service and lack of breakfast
Recommended For
N/A — Due to predominantly negative reviews regarding facilities and services, caution is advised.
Ratings by Booking Site
Overall 6.0/10 · 3 sites · Based on 615 reviews
Guest Reviews
3 booking sites · 615 reviews
Frequently Mentioned
Expedia
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Other
Trip.com
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Other
Nearby
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FAQ
It is located near the airport, but many guests report that the shuttle service is unreliable, so please check in advance.
Multiple guests have consistently reported musty/moldy odors and poor bathroom hygiene.
Many guests have complained that breakfast service is currently not provided.
Some guests mentioned that there is 24-hour security patrol in the parking lot, which helps with vehicle safety.
Many reviews indicate that the facilities are generally dated and issues like damaged furniture are often left unaddressed.