Hotel Analysis
Based on 2 sites · 144 reviews
Located near Houston IAH Airport, this 2.5-star property is often chosen by travelers for its proximity to the airport, though guest experiences vary significantly.
While some guests appreciate the friendly staff and breakfast service, a large number of reviews consistently raise serious concerns regarding hygiene. Complaints about pests in rooms, mildew odors, and dilapidated facilities are prevalent.
Although amenities like a pool and hot tub are listed, many guests report that they are poorly maintained and often unusable. There is a strong consensus that the property requires urgent maintenance, and travelers are advised to review recent feedback carefully before booking.
Strengths
Some staff members provide friendly and dedicated service
Convenient location for airport access
Breakfast service is available for a quick meal
Good to Know
Multiple reports of pests (roaches, bed bugs) in rooms
Poor overall hygiene, including mildew odors and stained bedding
Amenities like the pool and hot tub are poorly maintained
Recommended For
N/A — Due to recurring hygiene and facility maintenance issues, it is difficult to recommend this property to general travelers.
Ratings by Booking Site
Overall 6.0/10 · 2 sites · Based on 144 reviews
Guest Reviews
2 booking sites · 144 reviews
Frequently Mentioned
Agoda
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Trip.com
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FAQ
Numerous guest reviews consistently report issues with pests in rooms, mildew odors, and stained bedding.
While facilities exist, many guests report they are poorly maintained, leaking, or unusable.
Despite widespread complaints about the facilities, some guests have noted that individual staff members are friendly and helpful.
The location is convenient for airport access, but the poor maintenance of the property should be a primary consideration.