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Hotel Analysis
Based on 4 sites · 1,146 reviews
A 3-star Marriott-brand hotel in downtown St. Charles. Guest reviews frequently mention the friendly staff and clean rooms.
Reviews across booking sites repeatedly praise the 'friendly and helpful staff.' Rooms are described as clean, with comfortable beds and ample space. The quiet, easy-to-find location gets good feedback from business travelers and families. The cozy lobby lounge and bar are also highlighted.
However, complaints about no daily housekeeping and paid breakfast are common. Some reviews note thin walls causing noise between floors and bathroom issues like rust or warped doors needing maintenance.
Suitable for business travelers or families with pets. Quiet setting and convenient parking are strengths.
Strengths
Reviews across sites repeatedly note friendly and helpful staff
Rooms are clean with comfortable beds, per many reviews
Quiet and accessible location praised especially by business travelers
Cozy lobby lounge and bar mentioned positively
Good to Know
No daily housekeeping is a repeated complaint
Paid breakfast disappoints in several reviews
Thin walls let in noise from other floors, per reviews
Recommended For
Business travelers — Quiet location, helpful staff, and business center praised in reviews
Families — Indoor pool, free kids stay, and spacious rooms noted in family reviews
Pet owners — Spacious rooms good for staying with dogs, per reviews
Ratings by Booking Site
Overall 8.5/10 · 4 sites · Based on 1,144 reviews
Guest Reviews
4 booking sites · 1,144 reviews
Frequently Mentioned
Expedia
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Couple
Booking.com
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Business
Trip.com
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Business
Trip.com
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Couple
Agoda
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Group
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Nearby
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FAQ
What are the check-in/check-out times at Courtyard by Marriott Chicago St. Charles?
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
What do guests say about this hotel?
Courtyard by Marriott Chicago St. Charles has received a rating of 8.4/10 from 452 guests.