Hotel Analysis
Based on 1 sites · 460 reviews
A 2.5-star hotel in St. Charles, Illinois. Guests frequently mention friendly staff as the top highlight, along with convenient location and easy access to nearby restaurants.
Reviews across booking sites consistently praise staff who go out of their way to help. Late check-out granted without extra charge is a recurring perk. Nearby dining is easy, and families note a free kids stay policy.
One complaint involves a booking error leading to a double charge. Soundproofing issues are occasionally mentioned.
A solid choice for families, couples, or business travelers.
Strengths
Staff friendliness is repeatedly praised in couple and family reviews
Restaurants nearby make it convenient, per reviews
Free late check-out is appreciated in feedback
Good to Know
One review mentions inconvenience from double-booking error and overcharge
Recommended For
Couples — Staff kindness and late check-out service satisfy in reviews
Families with kids — Free stay for kids policy and comfortable feedback suit families
Business travelers — Convenient location and positive stay experiences in business reviews
Ratings by Booking Site
Overall 8.3/10 · 3 sites · Based on 730 reviews
Guest Reviews
3 booking sites · 730 reviews
Frequently Mentioned
Agoda
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Couple
Agoda
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Family with kids
Agoda
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Business
추천 영상
Nearby
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FAQ
Typically, check-in starts at 3:00 PM and check-out is by 11:00 AM. Please contact the hotel directly for exact times.
Holiday Inn Express & Suites Chicago West - St Charles By IHG has received a rating of 8.2/10 from 459 guests.